OUR HISTORY

Bijou Motor Services was founded by Bev Price in 1974, as a Citroën specialist workshop, named after the English-made Citroën Bijou car. The business was moved to the present location in Cwmcarn in 1982.

In 1993, the garage achieved accreditation to BS5750 Quality Standard, which later evolved into ISO9000. As a result of this achievement and the dedication of its staff the business established its reputation for high quality workmanship and service.

Following requests from our customers to extend our scope to include Peugeot vehicles, year 2000 brought accreditation to the International Quality Standard, ISO9001 for both Citroën and Peugeot.

BIJOU MOTOR SERVICES TODAY

The garage manager is John Lewis, who joined us in 1989. John deals with all our customer enquiries and ensures customer order requirements are met. Our motor vehicle technicians are Andrew Roberts and Rod Parry, both of whom joined us in 1991. Accounting and support services are provided by Mike O'Leary and Bev Price FIMI.

From January 2010, our operations include servicing and repair for Renault vehicles. The same high standard of customer service and workmanship as we currently provide for our Citroën and Peugeot clients is provided for Renault owners. The assurance of ISO9001 quality management procedures applies and formal addition of Renault to our ISO9001 registration scope will have been completed by National Quality Assurance by June 2010.

Bijou provides servicing, mechanical, electrical and hydraulic repair and diagnosis for Citroën, Peugeot and Renault vehicles. MOT Testing is conducted using our own testing facility. Nearly all our clients are private motorists.

All our business activities are controlled and underpinned by our highly-effective use of the most up-to-date International Quality Standard, ISO9001:2008 and our quality management processes are subject to regular and thorough scrutiny by National Quality Assurance.

Also, fundamental to our activities is a culture in which everyone involved in the business shares the objective of achieving our customers' complete satisfaction with our service. Our rare combination of skilled, dedicated staff and quality-focused working practices sets us apart from most similar businesses, as demonstrated by the long-term loyalty and feedback of our many satisfied customers.